Privacy & Security

This is a Web site of Serendipity House. We respect your privacy. We do this by carefully protecting information that you provide to us. The following discloses what information our Web site collects and what we do with it. This privacy statement is for informational purposes only and should not be viewed as a contract.

When you connect to our Web site, we are able to recognize the Internet (IP) address of the computer providing you with Internet access. Our use of this IP address may be to help diagnose problems with our server or otherwise administer our Web site. This IP address may also be used to gather broad demographic information. Your IP address is never associated with you as an individual and never provided to another company or organization.

Our site writes a small data file called a cookie on your computer if you shop for products using the shopping cart or order dated or undated products. No personal information is placed in this file. The file is removed when you exit your browser.

We do not collect your name or e-mail address, unless you provide it on a registration form, order form, survey form, or send us an e-mail. Our site's forms may ask or require you to give us contact information (like your e-mail address), financial information (like your account or credit card numbers), and demographic information (like your zip code or age). We use this information to provide information, products, or services that you request. For example, financial information is used to bill you for products and services that you order. Any information collected is primarily for internal Serendipity House use and is not made available to any outside group or organization except companies working with Serendipity House for designated purposes.

Our Web site contains links to other sites. We cannot be responsible for the privacy practices or the content of sites that do not belong to Serendipity House.

Disclosure of Information Practices with Regard to Children as Required by the Children's Online Privacy Protection Act (COPPA) Personal information such as the name, address, e-mail address, telephone number, social security number, persistent identifier, or combination of various identifying elements, of children under the age of thirteen is not collected by Serendipity House. If a child chooses to send an e-mail or other electronic request to Serendipity, Serendipity may respond to that e-mail or request. However, the e-mail address of the child will be deleted and no personal information will be collected, stored, or disclosed.